GamePride.in Refund Policy - Secure, Fair Refunds for Gamers

Refund Policy

At GamePride.in, customer satisfaction is our top priority, and we strive to ensure that our users are fully satisfied with their purchases. We understand that sometimes a refund may be necessary, and we are here to support you with a fair and transparent process. By following this policy, we aim to offer a seamless refund experience while protecting the interests of both our customers and GamePride.in. For any refund requests, please note that this policy is directly linked to our Terms and Conditions, and by using our services, you agree to these guidelines.

Eligibility for Refund

To qualify for a refund, the following conditions must be met:

• Refund Request Timing
  Refund requests must be submitted within 48 hours of the original purchase date. Requests received after this period may not qualify for a refund.
• Non-Pre-Order Products
  Refunds are available only for regular orders. Pre-orders, which are purchases made in advance of a product’s release date, are ineligible for refunds once the order has been placed.
• Specific Criteria for Digital Products
  The product code or CD key associated with the digital item must not have been redeemed. Once a digital code has been activated, it is permanently linked to the user's account and cannot be refunded.
• Specific Criteria for Physical Products
  To be eligible for a refund on physical products, the item must remain unopened and in its original sealed packaging. Products that have been unsealed or used will not qualify for a refund.
• Successful Transaction Requirement
  Refunds are available only for transactions that have been successfully processed. Orders that encounter errors, failed payments, or incomplete transactions do not qualify for a refund.
• Fraud and Security Checks
  GamePride.in upholds strict security and fraud prevention standards to protect our users. Refunds may not be provided if a customer’s transaction fails to meet our security or fraud verification processes.

Refund Request Process

If you meet the above criteria and wish to request a refund, please contact us via email at help@gamepride.in with the following information:

• Order ID
• Transaction ID
• Email ID associated with your GamePride.in account

Our customer support team will review your request, verify eligibility, and respond promptly with the next steps. Please allow up to 5–7 business days for processing.

Additional Information

This Refund Policy is governed by the Terms and Conditions outlined on GamePride.in. For a full understanding of your rights and obligations as a user of our platform, please refer to our Terms and Conditions.

Thank you for choosing GamePride.in. We are committed to providing the best possible experience and appreciate your understanding of our refund policies. For further assistance, please reach out to our support team.